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Sokocentre’s delivery timeline in Ghana

Here is all that you need to know concerning the Sokocentre delivery timeline in Ghana. The entire country is grouped into 3, under 3 different delivery services namely SokoGlobal, SokoExpress and the standard delivery.

For all Accra cities

Products tagged as SokoExpress products are delivered between 1 to 2 business days. For standard products, (that is products that have no tags), it is delivered between 5 to 6 business days. SOkoGlobal products are delivered between 15 to 24 business days.

Kumasi 

Products tagged as SokoExpress products are delivered on the third business day after placing an order. For standard products, (that is products that have no tags), it is delivered between 6 to 7 business days. SokoGlobal products are delivered between 16 to 25 business days.

All other cities and towns

Products tagged as SokoExpress products are delivered on the fifth business day. For standard products, (that is products that have no tags), it is delivered between 8 to 9 business days. SokoGlobal products are delivered between 18 to 27 business days. 

Other vital pieces of information

Note: The following regions are categorized as “Other Cities” and as such, have longer delivery timelines: Ashanti, Brong-Ahafo, Central, Eastern, Northern, Western, Upper East, Upper West, and Volta

The timelines quoted are business days – Monday to Friday only, weekends and public holidays are NOT included. They vary depending on the delivery option chosen:

Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes the first attempt to deliver to you. Delivery will be attempted between 8:00 am to 5:30 pm Mondays to Fridays.

Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station.

For SokoExpress, the Order must be placed before 2 pm for the timelines above. Otherwise, an additional 1 business day may apply.

Why do the SokoExpress products get delivered so fast?

They are so-called “SokoExpress” because these products are readily available at the Sokocentre warehouse.

So it means that the products are with Sokocentre and not with their vendors. Customers are guaranteed to have the availability of products. This ensures that when orders placed with products that are tagged with the Express Logo, they are delivered with speed. 

Why do the products under the standard delivery take a relatively longer timeline for delivery?

Products under the standard delivery are products that are not always readily available as the SokoExpress products. These are products with vendors. If orders are placed, Sokocentre will consult the vendor of that particular product and the vendor will drop it at the Sokocentre warehouse. This explains why delivery under the standard system is not as fast as the SokoExpress service.

Why do SokoGlobal products take so long before delivery?

Products with this tag mean that they have been shipped from overseas but under certain circumstances could also be available at the Sokocentrewarehouse due to high customer demands.

So these products in most cases are not in the country, they are sold by international companies and vendors. That is why it takes time for such products to be delivered to you! 

The summary can be seen below!

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