Delivery Options Overview
Sokocentre.com offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We are a comprehensive e-commerce marketplace designed to meet your daily and lifestyle needs. You can shop for everyday essentials like fresh groceries and daily baked goods, upgrade your living space with premium home furniture (including Ashfoam products and the exclusive Mevo couch line), and even find promotional deals on brand-new vehicles.
We know how important freshness is to our customers. All grocery baskets, fresh bread, and pastries are carefully packed and dispatched through our priority delivery network to ensure they arrive at your doorstep as fresh as possible. Delivery times and fees may vary based on your location within our service areas.
To make shopping as convenient as possible, we accept a variety of secure payment methods. You can pay using major credit and debit cards, popular Mobile Money (MoMo) wallets, and direct bank transfers (which are highly recommended for larger transactions like premium furniture sets or vehicle reservations)
We stand by the quality of the products on our marketplace. If a durable item, such as home furniture or consumer goods, arrives damaged or defective, you can initiate a return or exchange within our standard return window. Please note that for health and safety reasons, perishable items like fresh groceries and pastries cannot be returned. However, if there is an issue with the quality of your fresh food order, please contact our support team immediately so we can make it right.
